Hey there, Skyleaders!
We’re really sorry to hear you’re thinking about leaving us. 😔 Your journey with our service has truly meant the world to us, and it leaves a little emptiness in our hearts to see you go. 🌧️
Is there anything we can do to make things better? Your feedback is super valuable, and we’re all ears if there’s a chance to turn this goodbye into a new beginning. Remember, our door is always open if you ever want to come back! 🕊️💔
Canceling Your Seat
- Navigate to Dashboard: Head over to your dashboard with a heavy heart. 😔
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Seat Settings: Find the little cogwheel icon 🛠️ next to your seat name—that’s your Seat Settings.
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Cancel Subscription: Click on "Cancel Subscription." It’s totally okay to feel a bit blue. 💙
- Use Until Month's End: You’ll still have full access until the end of the current paid month, so make the most of it! ⌛
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Automatic Inaccessibility: As the month wraps up, your seat will gently slip away into digital sleep, along with all its data. 🌌
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Reason for Cancellation: We’d love to know why you’re leaving—your feedback is a silver lining that helps us improve. 🌟
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Final Step: Press "Cancel subscription," and voilà! Your seat won’t renew. 🚫
Deleting Your Seat
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Immediate Goodbye: If you want to take a final bow, hit "Delete Seat." It’s a quiet farewell.
- Unrecoverable Data: Just a heads up—this step will make all your seat data disappear, unrecoverable and lost like whispers in the wind. 🌬️
Important Notes:
🚨 No Refunds: Canceling or deleting your seat doesn’t come with a refund.
🔄 Reactivation: If you ever want to come back, you’ll need to purchase a new seat, but we’ll welcome you back with open arms!
We hope this guide helps, even if it’s a bit bittersweet. If you have more questions or need a friend to guide you through, we’re here for you. 😢💔
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